Xtend-Life Natural Products takes pride in our customer service and the ease with which our customers around the world can contact a 'real' person, and get answers to questions. You can contact us by filling in and submitting the form below or through our LiveChat service, by telephone, email, or post.

Email our Customer Relations Team

We endeavor to respond within one business day in most cases. In order to comply with various countries' regulations it is important that you accept our Terms and Conditions when emailing.

Telephone and live chat

Although our Head Office and production facilities are based in New Zealand we are easy to contact no matter where you are in the world. If you live in the USA, Canada, Australia, New Zealand or the UK you can call us using our toll free numbers that are linked direct to our Head Office. If you live in a country where we don't have toll free numbers, you can contact us on (64)3 3842116.

Our office hours in New Zealand are 8.00am - 5.00pm Monday to Friday New Zealand time (Saturday - Sunday Closed). Note this is 18 hours ahead of USA Eastern Standard Time and 12 hours ahead of GMT (not taking into account any potential daylight savings time changes).

After hours your call will be diverted to our voice mail system where you can leave us a message. All customers who leave us a message will be responded to by phone or email the next business day.

USA & Canada

Phone Toll Free
1 888 487 9304


Phone Toll Free
1 800 (XTENDLIFE) 983635

New Zealand

Phone Toll Free
0508 (XTENDLIFE) 983635


Phone Toll Free
0800 520 0311

Thailand distributors

Phone +66 2 0260140
Mobile +66 8 14478492
Exclusive Natural Product Company Limited,
9 Rama 9 Road,
Level 32 G Tower, Huay Kwang District,
Huay Kwang Bangkok 10310, Thailand

Rest of the world

Phone (64)3 3842116

Head office

12 Mary Muller Dr. Hillsborough, Christchurch 8022, New Zealand

Mailing address

PO Box 19640
Christchurch 8241
New Zealand

Store hours

Whether you are a Christchurch local, or visiting from overseas, you are welcome to stop by our shop and purchase our products on-site or have a look around. Factory tours are available by appointment. Please contact us at least 48 hours in advance to make a booking.

Our hours are 8.30am to 5.00pm, Monday to Friday New Zealand time. The only exception to this is local New Zealand public holidays.

Please note that for in-store sales, we take EFTPOS and credit cards. We do not accept cash.